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So what do we mean by breakthrough solutions? Let’s start with the second part; we generally have a common understanding of the word "solutions." The dictionary defines solution as "the method or process of solving a problem." We are in the business of solving problems in public health and education, primarily with and for the government. We deal with such problems as how to communicate information about HIV, STDs, TB, drugs, alcohol, and tobacco to help people live healthier lives. We assist people in understanding and overcoming physical, mental, and emotional problems, conditions, and challenges. We also support the government’s efforts to set and apply standards to improve the quality of early childhood education for Head Start children. We are in the business of solving problems. What is a breakthrough? The dictionary defines breakthrough as "an act of overcoming or penetrating an obstacle or restriction." Most of the problems we address in our work have many obstacles to overcome: lack of knowledge, stigmatization, stereotypes, closed-mindedness, fear, limited resources, conflicting interests, lack of interest, indifference, and so forth. Our job is to break through these obstacles and discover creative, innovative, and dynamic solutions to overcome these problems. To find these solutions, we must gain a deep understanding of the problem
and its consequences. We must understand the people affected—their
concerns, needs, experiences, and ways of interacting—and work together
as a team, drawing on our colleagues’ and partners’ diverse
skills, talents, expertise, and experience to find different ways to do
things. We need to take risks. We will make some little and some big mistakes,
but we must learn from them and keep moving forward. Evaluating our progress
and measuring the impact of our solutions will ensure we are really on
the right track. Jeffrey A. Hoffman, |
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